PLEASE READ THIS PRIVACY POLICY CAREFULLY. IN THE COURSE OF PROVIDING YOU WITH OUR SERVICES OR YOUR ACCESS TO OUR WEBSITE , YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED AND CONSENTED TO THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER AND/OR PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.
This Privacy Policy describes how Intchains Group and its subsidiaries and affiliates (collectively, “Intchains”,“we”, “us” or “our”) collects, uses, and shares your personal information when you use our websites (including but not limited to https://intchains.com) and services.
This Privacy Policy applies in conjunction with other notices, contractual clauses and consent clauses that apply in relation to the collection, storage, use, disclosure and/or processing of your personal data by us and is not intended to override them unless we expressly state otherwise.
Under this Privacy Policy, “personal information” means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information Intchains has access to about that individual, except as otherwise specifically provided by applicable laws in your region. We will use your personal information strictly in accordance with this Privacy Policy. Where the context requires, personal information shall also include sensitive personal data or information, as may be categorized under applicable law.
In order to provide you with our services, we will ask for necessary personal information. We will only collect information that is necessary for clearly lawful purposes, and ensure that such information is not further processed in a manner incompatible with these purposes. You have the right to decide whether or not to provide us with the information we request, but in most cases, if you do not provide personal information, we may not be able to provide you with services or reply to your inquiries.
When you create an ID, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with us, we may collect a variety of information, including:
When permitted by law, we will collect information about you from third-party sources. For example:
Where we collect personal data from third party sources, we will only collect your personal data, where permitted by law, for or in connection with the purposes for which those third parties are engaged, for the purposes of our collaboration with the third parties, or to carry out customer verification or due diligence checks. You agree and grant your consent (whether to us and third party service providers) to the transfer of your personal data from third parties to Intchains for the purposes set out in this Privacy Policy and our other terms and conditions during the course of your use of our website, and our provision of the services.
We may also collect information that is not directly or indirectly linked to an individual and may not be classified as personal information under applicable local laws. This type of information is referred to as non-personally identifiable information, and we may collect, use, transfer, and disclose it. Here are some examples of the non-personally identifiable information we collect and how we may use it:
The purpose of collecting this information is to improve the services we provide to you. The type and amount of information collected depend on how you use our services.
We aggregate this information to provide you with more useful information and to understand which parts of our websites and services you are most interested in. For example, we may only need to know the number of active users in a day, and we do not need to know who those active users are, so aggregate data is sufficient for statistical analysis. We will make every effort to ensure that your personal data is separated from non-personally identifiable information and that the two types of data are used separately. However, if we combine non-personally identifiable information with personal information, the combined information will be treated as personal information for as long as it remains combined.
PLEASE NOTE, YOU ARE NOT REQUIRED TO PROVIDE THE PERSONAL INFORMATION THAT WE HAVE REQUESTED. HOWEVER, IF YOU CHOOSE NOT TO DO SO, IN MANY CASES WE WILL NOT BE ABLE TO PROVIDE YOU WITH OUR SERVICES OR RESPOND TO REQUESTS YOU MAY HAVE.
Intchains uses personal information to power our services, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal information for other purposes with your consent.
Intchains uses your personal information only when we have a valid legal basis to do so. Depending on the circumstance, we may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal information where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. The personal data we collect from you or via third parties may be used for certain purposes, such as:
Intchains does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Intchains retains personal information only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal information collected and, if retention is required, work to retain the personal information for the shortest possible period permissible under law.
We use cookies and similar tools to enhance your user experience, provide our services, and understand how customers use our services so we can make improvements. To enable our systems to recognize your browser or device and to provide services to you, we use cookies. We generally treat data we collect using these cookies and similar technologies as nonpersonal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information in those regions.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. We use cookies and similar tools to provide our services, for example:
Recognizing you when you sign-in.
We also use cookies to understand how users use our services so we can make improvements. With cookies, Intchains can collect information about your use of our websites, either for a single visit (using a session cookie) or for repeated visits (using a persistent cookie).
Intchains will not use cookies for any purpose other than those described in this Privacy Policy. You can manage or delete cookies at your own preference. The settings on your browser will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable and remove cookies, and when cookies will expire. Find out how to manage cookie settings for your browser here: < Internet Explorer>、< Google Chrome>、< Mozilla Firefox>、< Safari> and <Opera>。
Cookies allow you to take advantage of some of our essential features. If you block or otherwise reject operational cookies through your browser settings, some features and services may not work.
Similar Tools
In addition to cookies, we and some third parties may also use web beacons and pixel tags on websites, other local storage technologies (such as local shared objects and HTML5 local storage) and Do Not Track function. These technologies will be used for various purposes, including analysing service usage (together with cookies) and providing more satisfactory content and advertisements to you, record some information about your activities and preferences and etc.
Information about our users is an important part of our business and we are not in the business of selling our users’ personal information to others. We may share personal information with Intchains-affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. They are obliged to process personal information in accordance with the provisions of this Privacy Policy and our instructions, and they cannot use the personal information for their own purposes. Once we have fulfilled our requirements, they must delete or return the data. Further, Intchains does not share personal information with third parties for their own marketing purposes.
In addition, we may share your personal information with:
Except in the following circumstances, we will not transfer your information to any subject:
We may publicly disclose your personal information in the following circumstances:
We are committed to protecting the security of your personal information. To prevent unauthorized access, disclosure or other similar risks, we have implemented all legally required physical, electronic and managerial measures and processes to safeguard the information we collect from your mobile devices and the Intchains website. We will ensure that your personal information is protected in accordance with applicable laws.
We will ensure that the personal information collected is minimal and relevant to what is necessary in relation to the purposes for which they are processed. We retain your personal information for no longer than is necessary for the purposes stated in this Privacy Policy, or for a period that may be required for tax and accounting purposes, unless extending the retention period is required or permitted by law.
While we use encryption to protect personal information transmitted online, we also protect your information offline. We implement trusted protection mechanisms to protect data and data storage servers from attacks. All of your personal information is stored on secure servers and protected in controlled facilities. We have dedicated access control measures for data storage, and we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We strictly select business partners and service providers, and require them to protect your personal information in accordance with this Privacy Policy. In addition, employees, third-party service providers and business partners who access your personal information are bound by strict contractual confidentiality obligations.
We hold security and privacy protection training courses and tests to enhance employees’ awareness of the importance of protecting personal information.
We handle personal data breaches in accordance with applicable data protection regulations and notify relevant regulatory authorities and data subjects of data breach incidents in a timely manner, if necessary.
We value your trust in providing us your personal information, thus we strive to use standard commercial means of protecting it. However, please note that no security measure is perfect and no product, service, website, data transfer, computing system, or network connection is absolute secure. For you, the most important thing is to prevent unauthorized access to your personal account password. You can set a unique password for Intchains to prevent password leaks from other websites, without disclosing your login password or account information to anyone unless they are authorized by you. Whenever possible, please do not disclose the verification code you received to anyone (including those who claim to be Intchains customer service). Whenever you log in to the Intchains website and application as a Intchains account user, especially on someone else’s computer or public internet terminal, you should always log out of the session after it ends.
Intchains is not responsible for any security breaches caused by third-party access to your personal information due to your failure to maintain the confidentiality of your personal information. Despite the above provisions, if there is any unauthorized use of your account by other Internet users or any other security vulnerabilities, you should immediately notify us. Your assistance will help us protect the confidentiality of your personal information.
We retain personal information for as long as necessary for the purposes described in this Privacy Policy and in the separate privacy policies for specific services, or as required by applicable law. Personal information will be stopped from being retained and be deleted or anonymized after we have completed the collection purpose, or after we have confirmed your deletion or cancellation request, or after we have terminated the operation of the relevant services. Where possible, we have specified the retention period for identified categories, types, or fields of personal information.
Depending on your jurisdiction, there may be exceptions for personal information that we process for public interest, scientific, historical research, or statistical purposes. Based on applicable law or your request, we may continue to retain such information beyond its standard retention period if necessary and permitted, even if further data processing is unrelated to the initial collection purpose.
Under applicable laws and regulations in your country or region, you have the right to request access, correction, or deletion of any personal information we hold about you (hereinafter referred to as the request). These rights will be subject to specific exclusions and exceptions under applicable legal provisions.
Once we obtain sufficient information to confirm that we can process your request, we will respond to your request within the time frame provided by applicable data protection laws. In detail:
We have the right to refuse to process requests or only comply in part with requests where an exemption applies or we are otherwise entitled to do so under applicable laws, such as if the request is manifestly unfounded or manifestly excessive or it would require the disclosure of information about third parties. In some circumstances, we may charge a fee, where permitted under applicable laws. If we believe that certain aspects of a request to delete the information may result in our inability to legally use the information for the establishment, exercise or defense of legal claims or reasons permitted by applicable law, it may also be rejected.
If you wish to cancel a specific service, you can contact us via Contact page.
If you wish to cancel your Intchains account, please be cautious as this action will render you unable to use Intchains services. In certain specific cases, cancellation may be blocked or delayed. For example, if you have a processing order in Intchains website and your payment has not been completed, we may not be able to immediately support your request.
We do not knowingly collect personally identifiable information from children. Should a parent or guardian have reasons to believe that a child has provided Intchains with personal information without their prior consent, please contact us to ensure that the personal information is removed and the child unsubscribes from any of the applicable Intchains’s services.
Our Privacy Policy does not apply to products or services offered by a third party. Depending on the Intchains’s service you use, it may incorporate a third parties’ products or services. Some of these will be provided in the form of links to third parties’ websites, and some will be accessed in the form of SDKs, APIs, etc. Your information may also be collected when you use these products or services. For this reason, we strongly suggest that you take the time to read the third party’s privacy policy just like you read ours. We are not responsible for and cannot control how third parties use personal information which they collect from you. Our Privacy Policy does not apply to other sites linked from our services.
We may share your personal data with our third party service providers or affiliates (e.g. payment service providers) in order for them to offer services to you other than those related to your use of our website or our services. We take reasonable and feasible measures to ensure that the personal data we share with our third party service providers or affiliates is minimal and relevant to what is necessary in relation to the purposes for which they are processed. Your acceptance and use of the third party service provider’s or our affiliate’s services shall be subject to terms and conditions as may be agreed between you and the third party service provider or our affiliate. Upon your acceptance of the third party service provider’s or our affiliate’s service offering, the collection, use, disclosure, storage, transfer and processing of your data (including your personal data and any data disclosed by us to such third party service provider or affiliate) shall be subject to the applicable privacy policy of the third party service provider or our affiliate, which shall be the data controller of such data. You agree that any queries or complaints relating to your acceptance or use of the third party service provider’s or our affiliate’s services shall be directed to the party named in the applicable privacy policy.
If you choose to use Intchains, your use and any dispute over privacy is subject to this Privacy Policy. If you have questions about this Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, or would like to submit a complaint, please contact us. You can also ask us questions about how to submit a privacy complaint and we will endeavor to help.
Our business changes constantly, and our Privacy Policy will change also. We advise you to review this page periodically for any changes. If you do not agree with the revised content, you shall stop accessing Intchains’s website or application immediately. When an updated version of the Privacy Policy is released, your continued access to Intchains means that you agree to the updated content and agree to abide by the updated Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Due to differences in local laws and languages, the local versions of this Privacy Policy may be different from this version. In the case of any conflicts, the local versions shall prevail.
This Privacy Policy shall be governed by and construed in accordance with the Singapore law. In the event of any dispute or claim arising out of or in connection with this Privacy Policy or its validity, interpretation and performance, the parties shall first attempt to settle such dispute or claim by friendly negotiation. If such negotiation fails, the dispute or claim shall be submitted to the jurisdiction court of Intchains.
If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us by visiting Contact page.